Program Manager

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Healthy Homes Coalition’s vision is for all children to grow up in healthy homes free of environmental hazards, accomplished through policy and advocacy, outreach and education, direct services, and continuous collaboration.






Director of Programming


The Healthy Homes Coalition is a non-profit organization dedicated to improving children’s health and wellbeing by eliminating harmful housing conditions. The Program Manager will provide day to day leadership for the direct services team that builds working relationships with families for the purpose of implementing action plans that protect young children from household environmental hazards. They are also responsible for developing and maintaining connections with other organizations to support community education on the topics of environmental hazards by implementing workshops and trainings.


The primary responsibilities of the Program Manager will consist of, but are not limited to, the following duties:

  • Provide day-to-day supervision of direct services team
  • Maintain and implement an on-the-job training regimen for all new direct services staff and continually assess the team’s knowledge and skill base and ensure adequate training
  • Build and maintain relationships with other community organizations and stakeholders
  • Implement community workshops and trainings on home environmental hazards
  • Attend community events and engage with attendees to recruit program participants
  • Manage small caseload
  • Track and support the completion of program metrics
  • Learn and stay updated on all grant requirements including service provider requirements
  • Complete semi-annual home visiting audits of direct services team
  • Comprehend program budgets and assist in budget management as needed
  • Demonstrate professional confidentiality at all times
  • Participate in all required trainings and achieve learning objectives in a timely manner
  • Maintain accurate records in database (Salesforce) and supporting paper files
  • Participate in the continuous quality improvement activities related to direct services
  • Support advocacy efforts of the organization
  • Other duties as assigned by leadership team


  • Stay up to date on the following:
    • children’s environmental health
    • best practices for resources and interventions
    • local housing programs, policy, and systems
    • opportunities for continued growth with communication skills, staff development and program management
  • Be culturally competent and participate in trainings around Diversity, Equity, and Inclusion
  • Establish and maintain collaborative relationshipswith other organizations
  • The work schedule is generally between 8:30am and 5:30pm Monday through Thursday, and 8:30am – 12:30pm on Friday, with occasional evening and weekend hours required

Required Qualifications:

  • Minimum of Bachelors or equivalent combination of education and experience
  • Must possess strong work ethics and integrity
  • Must be culturally competent and committed to equity and justice
  • Ability to engage comfortably with and adapt to a variety of cultures and experiences
  • Pleasant, outgoing, and welcoming personality that can adapt to a variety of personalities
  • Ability to supervise multiple team members
  • Ability to meet program objectives and deadlines
  • Strong computer skills including but not limited to Microsoft Office Suite
  • Exceptional attention to detail and organizational skills
  • Excellent written and oral communication skills with efficient typing skills
  • Ability to prioritize and multitask
  • Working knowledge of customer relationship management (CRM) programs
  • Comfortable with public speaking
  • Solution-based problem-solving skills
  • Dedication to continuous professional growth
  • Efficient time-management skills
  • Ability to follow directions and be productive with minimal supervision
  • Possess own insured vehicle for transportation and have a valid driver’s license (mileage reimbursement provided)
  • Experience in the non-profit sector preferred

Desired Qualifications (optional):

  • Spanish bilingual (Fluent in speaking and writing)
  • Comfortability with public speaking
  • Training or work experience in the field of environmental health, home repair, and/or social work
  • Knowledge of Grand Rapids’ neighborhoods and community resources

Physical Requirements:

If accommodations are needed, please include a statement of clarification at application.

  • Ability to drive a car.
  • Ability to communicate clearly by phone and verbal presentation
  • Ability to bend over, climb stairs and lift up to 25 lbs
  • Ability to stand on stepladder
  • Ability to crouch, kneel, reach, and crawl
  • Ability to work in an office environment


  • Holiday pay
  • Paid time off
  • Dental insurance
  • Health insurance
  • 403b retirement plan with 10% employer base contribution

Healthy Homes Coalition of West Michigan values diversity and inclusion. We are committed to building a diverse staff. We strive to create a workplace that is reflective of the communities we serve. All qualified candidates are encouraged to apply.

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